Contact information

SUTTER & VALE CONTACT INFORMATION POLICY

Last Updated: July 15, 2026

You can reach Sutter & Vale using the channels below. We respond as quickly as possible during business hours.

General Customer Support

For questions about products, orders, lead times and basic assistance:

Email: support@sutterandvale.com

Claims, Damage, Defect or Incorrect Items

For shipments that arrive damaged, defective or incorrect, or for missing items:

Email: claims@sutterandvale.com

Include your order number, photos and a detailed description of the issue within 48 hours of delivery.

Returns and Order Changes

For return requests on eligible in stock items or to inquire about an order change:

Email: support@sutterandvale.com

Reference your order number and “Return Request” or “Order Change” in the subject line.

Privacy and Data Requests

For questions about this Privacy Policy, your Personal Information, or to submit privacy requests:

Email: privacy@sutterandvale.com

Trade, Designer and Partnership Inquiries

For interior designers, trade accounts and brand partnerships:

Email: trade@sutterandvale.com

Business Address

Sutter & Vale

1985 Riviera Dr, 

Ste 103 #451,
Mount Pleasant, SC 29464
(843) 306-5574
Hello@sutterandvale.com